Privacy Policy

Effective Date: September 12, 2024

Welcome to Qwenzy! We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how Qwenzy, a SaaS-based project management platform for content creators and marketing professionals, collects, uses, and discloses information about you when you access or use our website, platform, and services (collectively, "Services").

1. Information We Collect

We collect information to provide and improve our Services, communicate with you, and ensure a safe and secure experience. The types of information we may collect include:

Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, and company name, when you register for an account, fill out forms, or communicate with us.
Account Information: Information related to your account, such as your username, password, and project details.
Content Data: Information you upload, create, or manage within Qwenzy, including project files, briefs, feedback, reports, and other content assets.
Usage Data: Information about how you use our Services, including your IP address, device information, browser type, access times, pages viewed, and actions taken within the platform.
Cookies and Tracking Technologies: Information collected through cookies and similar technologies to analyze trends, administer the website, track users’ movements, and gather demographic information.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve Services: To operate, maintain, and enhance our Services, including creating and managing your account, facilitating project collaboration, and providing customer support.
To Communicate with You: To send you updates, security alerts, support messages, and account-related notifications. We may also send you promotional messages about new features or services we believe may interest you, but you can opt out at any time.
To Ensure Security and Compliance: To protect the security and integrity of our platform, detect and prevent fraud, and comply with legal obligations.
To Analyze and Improve: To analyze how our users interact with our Services, improve our platform’s functionality, and personalize your experience.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

With Your Consent: We may share your information with third parties when you give us explicit consent to do so.
With Service Providers: We may share your information with trusted third-party service providers who help us deliver our Services, such as cloud hosting providers, analytics partners, and email communication services. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid request by public authorities, such as a court or government agency.

4. Your Rights and Choices

You have certain rights regarding the personal information we hold about you, including:

Access and Correction: You have the right to access your personal information and request corrections to ensure it is accurate and up-to-date.
Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
Deletion: You can request that we delete your personal information. Please note that certain information may be retained for legal or legitimate business purposes.
Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or contacting us directly.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Effective Date" at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you an email notification). We encourage you to review the Privacy Policy whenever you access our Services to stay informed about our information practices.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Qwenzy Privacy Team
Email: privacy@qwenzy.com
Address: A-205, Mantri Webcity, Hennur Main Road, Bangalore 560077

Thank you for trusting Qwenzy with your information.